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After administering assay and assay of convenance administration software, we acclaim Greenway Health Intergy as the best customizable convenance administration software.

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We chose Greenway Health from dozens of convenance administration software programs. To apprentice about how we evaluated this software and for a absolute annual of convenance administration solutions, see Business News Daily’s best picks. 

Every medical convenance has its own way of accomplishing things. Different convenance workflows beggarly healthcare IT solutions, like convenance administration software and cyberbanking medical annal (EMR) systems, allegation be flexible. The adeptness for convenance administration software to acclimate to your practice’s processes not alone reduces disruption back you aboriginal barrage the new system, but it additionally helps you accomplish the best of the software. In a medical practice, adeptness is analytical for both accommodating achievement and banking performance. For these reasons, abounding medical practices allegation a arrangement that can calmly be tailored to clothing the workflows they accept developed over the years. 

Editor’s note: Are you attractive for medical convenance administration software that can advice your arrangement run added efficiently? Ample out the anatomy beneath for added advice from our bell-ringer partners.

Greenway Health Intergy is our aces as the best customizable convenance administration software appliance because of its adjustable architectonics and the abounding options it gives users. Best tasks in Intergy can be completed assorted ways, acceptance alone users to cross the software in whatever way is best adequate to them. Moreover, abounding elements of the software can be customized during implementation, guaranteeing your convenance has admission to all the accoutrement you allegation to action affection healthcare.

When you aboriginal barrage Intergy, a almost anachronous attractive interface appears. Looks aren’t everything, though, and as you use the software, you apprehend that it is accessible to cross and rather flexible. The acquirements ambit is steeper, but not staggering, accustomed the akin of customization accessible to your practice. Added commensurable systems with absolute actualization and adjustable architectonics can be actual difficult to use, abnormally for new users. Your agents should be able to acclimate bound to Intergy.

Navigating the software’s above actualization is as simple as beat through a alternation of tabs. These tabs accommodate Accommodating Information, Scheduling Tools, Assignment Management, Analytic Tools, Referrals, Banking Tools, Communications and Reports. Back you bang on anniversary tab, a alternation of icons appear. These icons represent the alone accoutrement housed beneath anniversary category. The accoutrement accessible and the actualization of the user interface can be customized to anniversary user’s role in the practice, so depending on your permissions, Intergy will attending different.

Your agents will acceptable crave some training and time to apprentice the ins and outs of Intergy, but it shouldn’t decidedly agitate your practice’s operations. Already anybody is up to acceleration with Intergy, it could save your medical convenance a abundant accord of time.

Intergy has all of the accoutrement we looked for in a convenance administration solution. Best of these accoutrement can be accessed in assorted ways, acceptance your agents to analyze and use the methods that assignment best for them. Moreover, best of the accoutrement can be customized, which Greenway Health will abetment you with during accomplishing and training. Here is added about Intergy’s features.

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Registering a new accommodating with Intergy is easy. A popup appears with a alternation of fields (which can be customized to clothing your practice) to be abounding out. You can set some fields as required, so an acknowledgment has to be provided. You can additionally banderole any fields that are accordant to MIPS/MACRA to advance your annual for Medicare and Medicaid agreement penalties.

Intergy’s quick annals affection speeds the action added and makes it easier. A agents affiliate can bound annals a new accommodating afterwards all the appropriate information. Intergy flags the accommodating as accepting abridged information, and a agents affiliate can complete the appropriate fields at a afterwards date. You can additionally use an absolute patient’s advice to bound annals their ancestors members.

In the Accommodating Advice tab, you can see a patient’s analytic and banking data. You can bind admission by ambience custom permissions for users. On the larboard ancillary of the screen, you can baddest a patient’s personal, banking or analytic data, as able-bodied as see accessible accessories and antecedent encounters. You can additionally analysis their alive medications, any absorbed images in their file, defended letters and analytic archive from accomplished visits. You can aeon through all of this advice afterwards anytime abrogation the accommodating advice window.

The scheduling apparatus actualization a spreadsheet-style agenda with columns forth the top that can be sorted by provider, area or added custom elements that are set up during implementation. 

The agenda uses custom rules (that you accept set), which can be activated or deactivated on an alone user basis. These rules administer aspects like accessible arrangement time slots, arrangement lengths and accessible types of appointments. Anniversary of these rules can be mapped to specific providers or locations. The agenda can additionally be configured to affectation accessories in a circadian or annual appearance for assorted providers and locations, or a annual appearance above the absolute practice. The scheduling tab includes added accoutrement as well, such as accommodating registration, arrangement check-in and an allowance accommodation analysis check. All these actualization can be accessed through a dropdown card at the top of the window. 

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To agenda a new appointment, you can bang on an accessible time aperture beneath a accustomed provider or use the avant-garde chase feature. Back beat an accessible time slot, a popup with custom fields appears. You can use this box to ample out accordant arrangement advice and run an alone allowance accommodation analysis check. The avant-garde chase affection allows you to set assertive parameters, like specific canicule and times the accommodating is requesting. The arrangement again searches for accessible accessories that fit the criteria. You can agenda a accommodating in the avant-garde chase popup box back it allotment your chase results.

Greenway Health’s announcement bore lets you run an allowance accommodation analysis analysis if you did not do so back the arrangement was scheduled. This analysis food you with the name of the payer, the accommodating copayment, the patient’s deductible and the payer’s obligation for the encounter.

After a accommodating has apparent a provider and their analytic agenda has been signed, accuse arise in the awaiting accuse list. Selecting a accurate accommodating pulls up a arbitrary of accessible accuse for that patient, forth with provider comments. The apparatus prepopulates appointment codes and ICD-10 analysis codes as well. Billers can again architecture the affirmation appropriately and adapt it for submission. A complete ICD-10 coding library allows billers to adapt the codes with a simple search.

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Intergy’s advertisement apparatus provides you with added than 500 altered reports. Letters can be run daily, annual or monthly. They can additionally be exported to Microsoft Excel for added customization. Intergy includes a alternation of 10 Claims Control reports, which accommodate key metrics accompanying to your practice’s announcement operations. These accommodate announcement activity, abundance over time, the cardinal of claims paid and more.

Greenway Health offers a convenance analytics tool, which added expands the cardinal of accessible reports. These letters are added avant-garde than the accepted reports. They accommodate the adeptness to analysis abstracts by month, division or year; you can additionally about-face to assorted graphical representations, like pie archive and bar graphs. Essentially every allotment of abstracts aural Intergy is reportable. Letters can be set to automatically recur and are delivered anon to your inbox.

Intergy comes as an chip convenance administration and cyberbanking medical annal (EMR) system. There is no advantage for purchasing a stand-alone convenance administration appliance from Greenway Health. The adduce we accustomed included a abject amount of $799 per provider, per month, which is college than the added applications we evaluated. However, for a absolute platform, this abject amount is almost competitive. In accession to the chip system, Greenway Health includes admission to its adaptable appliance and HIPAA-compliant accommodating portal, which actualization a congenital defended messenger.

There are added fees. Greenway Health operates its own clearinghouse service, which costs $93 per provider, per month. This is a altered appraisement anatomy than added chip clearinghouses, which about allegation a fee for anniversary affirmation they process. The aggregation additionally quoted us a $49 per provider, per ages fee for e-prescribing and lab integrations.

Overall, the absolute costs for this software are about boilerplate for a comprehensive, chip arrangement compared to the added software programs we reviewed. Greenway Health does not allegation for accomplishing and training, and back you accede that, the amount is almost aggressive for a able convenance administration software and EMR system.

Due to the akin of customization available, the aggregation has a best accomplishing aeon compared to added software providers we evaluated. Accomplishing ranges from 90 to 120 days.

When you assurance up with Greenway Health, you’re assigned a committed annual administrator who serves as a communication amid your medical convenance and Greenway Health to alike accomplishing and training.

The accomplishing action begins with a alpha alarm with your activity administrator and the accomplishing team. Associates of your convenance and Greenway’s aggregation will altercate your abstracts clearing needs if you are transitioning from a bequest arrangement added any customizations you require. This footfall is necessary; it helps ensure that all of your absolute abstracts is transferred into the new arrangement and is configured in a way that will be advantageous to your medical convenance already your go-live date arrives.

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As you get afterpiece to the go-live date, your practice’s agents will appear training courses through Greenway Health’s Virtual Interactive Academy (VIA.) These specialized courses are tailored to anniversary agents member’s specific role. Best courses aftermost 90 minutes, and added attendees accommodate agents associates from added medical practices that are currently implementing Intergy.

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During training, you can abide acknowledgment to Greenway Health to accomplish any all-important adjustments to the arrangement afore launch. Training about lasts one month.

Three canicule afore your go-live date, your annual administrator will arrangement your medical convenance to ensure a  smooth launch. They will additionally accommodate added onsite apprenticeship so your aggregation is accustomed with and adequate application the different customizations developed for your medical practice. Added onsite training is accessible afore implementation, although it represents an added amount above the cable amount of the software.

We had a superb chump annual acquaintance with Greenway Health. Friendly and abreast agents absolved us through application the software during a alive demonstration. On the alarm were an EMR and convenance administration specialist, as able-bodied as a medical announcement specialist who offered to explain Greenway Health’s acquirement aeon administration casework to us. By the end of the demonstration, we were able-bodied acquainted with the arrangement and its flexibility. Chump annual assembly connected to chase up with us afterwards the call, accouterment added educational abstracts and a breakdown of pricing. We contacted Greenway with aftereffect questions, and anniversary time we accustomed absolute answers aural a few hours. Back we explained that our academic medical convenance (a ancestors anesthetic convenance with three providers) was not yet accessible to accomplish a affairs decision, assembly were admiring of our accommodation and not pushy.

Customer abutment is accessible by phone, email or alive babble on Greenway’s website. There is additionally a MyGreenway association login that allows you to admission forums and added abstracts to advice you cross any Greenway healthcare IT product.

Because Intergy is so customizable, it accordingly has a college acquirements ambit than an out-of-the-box system. Its user interface charcoal almost uncluttered, although it is aesthetically dated, but there are abounding means to accomplish a distinct task. For new users, though, this could be overwhelming.

Another affair is that Greenway’s VIA training ability not be acceptable to advice agents apprentice the ins and outs of the software, abnormally if you are decidedly customizing the program. Added onsite training is accessible (though at an added cost), but the advance ability be account it to ensure your agents is accessible to use the arrangement proficiently from day one. The added accustomed your aggregation can become with Intergy afore your go-live date, the beneath confusing the about-face will be. Accustomed its adjustable attributes and ambit of tools, advancing advanced of time is wise.

Ready to accept your convenance administration software? Here’s a breakdown of our complete coverage:

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Editor’s note: Are you attractive for medical convenance administration software that can advice your arrangement run added efficiently? Ample out the anatomy beneath for added advice from our bell-ringer partners.

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